WhatsApp Chatbot for Businesses

Yes, for 60–80% of inbound conversations. The chatbot collects key info (need, budget, timeline, city), pre-qualifies against your criteria, then: hands hot leads to the human salesperson with a conversation summary, or directly answers standard questions (hours, pricing, availability). Your sales team only handles conversations worth their time.

Yes — essential for the Moroccan market. Our stack uses GPT-4o or Claude 3.5 which natively handle French, modern standard Arabic, and darija (with some tuning). The chatbot auto-detects the incoming message language and replies in the same language. For nearshore teams, English and Spanish can be added on request.

Initial setup: 25,000 to 60,000 MAD depending on complexity (number of scenarios, CRM integrations, RAG depth on your documents). Recurring costs: ~500 MAD/month for the WhatsApp Business API account + variable by volume (Meta bills per conversation, ~0.05 to 0.15 MAD per message), + ~1,500 to 5,000 MAD/month in AI model costs depending on volume. Optional maintenance: 6,000 MAD/month.

We natively integrate common CRMs (HubSpot, Pipedrive, Zoho, Salesforce). For ERPs (Sage, Odoo) and proprietary business software, we build the integration via their APIs or webhooks. The chatbot can query your CRM live ("Is this person already a customer?") and create/update contacts in real-time.