Consulting
Set your digital priorities before you invest.
A new tool gets expensive when it answers the wrong question. We analyse your processes and current systems, then help you decide what to start with and which tools to use.
When an outside view helps.
Your tools overlap
Several applications handle the same data, and your teams no longer know which one to trust for a customer or an invoice.
A vendor is pitching its product
You want an outside opinion before signing, with the tool's limits checked against your own use cases.
A project is moving without written rules
Development is progressing, but nobody can say what is finished, because there are no shared acceptance criteria.
You're wondering about AI
You want to know where AI can help your teams, and where it would add nothing you could measure.
Several applications handle the same data, and your teams no longer know which one to trust for a customer or an invoice.
You want an outside opinion before signing, with the tool's limits checked against your own use cases.
Development is progressing, but nobody can say what is finished, because there are no shared acceptance criteria.
You want to know where AI can help your teams, and where it would add nothing you could measure.
The decisions we help you make.
A consulting engagement exists to settle concrete questions.
- Should you configure an off-the-shelf product or build your own tool?
- Which system should be the reference for each piece of data?
- Which project should come first?
For each decision, we compare the options on your real cases and on the total investment over several years. The decision is yours, and we write it down with its reasons so your teams can refer to it during execution.
Our consulting offers.
Consulting & Digital Transformation
We define the target organisation and the systems that support it with you, then the order of the projects and their follow-up.
Audit & Diagnostic
We review your websites, platforms and internal tools, and rank the actions by expected effect and effort.
Change Management
We prepare your teams for their new tools, with workshops and getting-started guides written for them.
AI Strategy
For AI-specific questions, we identify the useful uses and rank them before any development.
We define the target organisation and the systems that support it with you, then the order of the projects and their follow-up.
We review your websites, platforms and internal tools, and rank the actions by expected effect and effort.
We prepare your teams for their new tools, with workshops and getting-started guides written for them.
For AI-specific questions, we identify the useful uses and rank them before any development.
What you receive.
Illustrative example
From recommendation to execution.
The rules written during the engagement then become the basis for development and for signing off each block. Moving from consulting to execution therefore doesn't mean rewriting the requirements.
You can hand execution to Claro or to another team, since you receive the decision document and the rules. When we build, we measure progress by the number of blocks signed off on your live system.
A consulting case followed through to execution.
NYS
Multi-store retail
- Challenge
- Deciding which system would carry the stock, tills and online sales of a store network.
- What Claro built
- An audit of the existing setup and a decision document, then the business rules and acceptance criteria for the new system.
FAQ
Frequently asked questions
What does a digital consulting firm do?
A digital consulting firm helps leadership make technology choices: which tools to keep, which to replace and in what order to run the projects. At Claro, consulting produces documents you can act on, such as written business rules and a roadmap, that your teams or ours can execute.
What does a consulting engagement deliver?
Depending on the question, you receive a map of your processes, a decision document comparing the options, written business rules or a roadmap. Each deliverable is reviewed with you before it's finalised, because it has to serve as the reference during execution.
How much does a digital consulting engagement cost?
The investment depends on the number of processes studied, the number of teams to meet and the deliverables expected. A precise question, such as choosing between two tools, takes less work than a company-wide roadmap. So we agree the scope and the amount together before starting.
Are you independent from software vendors?
Yes, we take no commission from the vendors whose tools we compare. Our recommendations follow what suits your processes, including when the right answer is an off-the-shelf product rather than custom development.
Can you execute what you recommend?
Yes, since Claro brings consulting and engineering together. The rules written during the engagement feed straight into development. You remain free to hand execution to another team, with the same documents.
How do you protect the information we share?
We sign a confidentiality agreement before every engagement starts. Working documents stay with the people you name, and we only mention your company with your written consent.
Let's discuss your priorities
Let's talk about the decision ahead of you.
Tell us about the question you're facing and the tools already in place. We'll tell you whether a consulting engagement is worth it, or whether a simpler answer will do.
- The call lasts thirty minutes, by video.
- You speak directly with a Claro expert.
- Afterwards, we email you the next step we recommend.