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Practical guidance for your technology decisions.

These articles help leadership teams weigh their choices on AI, systems and organisation before committing, by showing what each option allows, what it requires and which questions to ask. They start from the context of businesses in Morocco.

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159 articlesLatest article: 9 November 2026

  1. An assistant connected to your internal data through a single service account can show an employee what their own access rights forbid. The article compares two architectures and lists six questions to ask the vendor.

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  2. A proposal lists twelve AI features, and you need to know which ones matter. The article gives a four-question test to apply feature by feature, a counter-test to put to the vendor and a scoring grid to attach to your tender.

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  3. Google Search Console can't see what ChatGPT says about your company. The article sets out a routine for testing your customers' questions, what to record, how often, and a tracking table to copy.

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  1. Technology

    UAT sign-off: template and acceptance rules

    A UAT sign-off template to copy and sign, a blocking, major and minor severity grid, and the re-test rules to agree before development starts.

    Claro editorial team10 min read

  2. Transformation

    Project steering committee: who sits on it, who decides

    Who sits on a project steering committee, how often it meets, who settles business vs IT disputes: a full charter to copy, with thresholds and a log.

    Claro editorial team11 min read

  3. Transformation

    Invoices without a purchase order: how to block them

    Make 'no PO, no pay' a hard system rule: matching grid, legitimate no-PO categories, after-the-fact POs and the one KPI to track each month.

    Claro editorial team11 min read

  4. Artificial intelligence

    AI and Morocco's Law 09-08: what it requires of an assistant

    Twelve checks to run before an AI assistant touches your data in Morocco, each with its Law 09-08 article, the question to settle and the proof to keep.

    Claro editorial team11 min read

  5. Transformation

    Fixed price or time and materials: which IT contract fits

    What a fixed price really shifts to the vendor, what it leaves with you, and a table to choose fixed price, time and materials or a hybrid, with clauses.

    Claro editorial team11 min read

  6. Technology

    Technical debt: how to put a cost on it

    A worksheet you fill in over 30 days to price your technical debt: seven cost lines, where each number lives, the formula, and who owns it.

    Claro editorial team11 min read

  7. Transformation

    One Tool per Department Is How Silos Get Built

    Each department chose its own tool and nothing talks to each other. Learn how to structure IT by process, not by org chart.

    Claro editorial team11 min read

  8. Technology

    Hosting: What Your Vendor Can and Cannot Guarantee

    Liability clauses, contractual splits, three proofs to demand: how to tell real secure hosting from resold VPS promises.

    Claro editorial team13 min read

  9. Transformation

    Shared Spreadsheets: When They Become a Risk

    The shared spreadsheet works fine. At what point does file-based management become a risk for a multi-entity organization?

    Claro editorial team16 min read

  10. Transformation

    A Shared Drive Is Not Document Management

    A document isn't a file in a folder. Discover why a shared server doesn't replace real business-grade document management infrastructure.

    Claro editorial team21 min read

  11. Transformation

    Lock Supplier Bank Details Without Blocking Payment

    How to guarantee no payment can go to an unvalidated bank account while maintaining operational fluidity for legitimate cases.

    Claro editorial team8 min read

  12. Technology

    Switching IT Vendors Without Rebuilding Everything

    Complete guide to transferring a platform between IT teams: audit, inventory, handover period, and critical pitfalls to avoid.

    Claro editorial team13 min read

These articles are written by our team from public sources and our project experience. They give our reading of each subject, and some are updated when the facts change, in which case the update date appears on the article.

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